Why can’t I get my verification code sent to my mobile device? Input the code on your new device or browser, and you’re in.Then tap Generate in the Authorize a New Device section.
Select Control Center from the Account or dropdown menu ( ☰) on the Dashboard.This could be the phone or browser you use often to access your Ring account. Open the Ring app on a device or browser that you’ve previously used to sign in to Ring.Once you’ve logged in to a previously signed-in device, follow the simple steps below to generate your verification code: If you don’t have another device you’ve previously used or don’t have access to your previously signed-in device, please call Ring Customer Support at +1-87 so we can help you generate your verification code. For example, if you used an internet browser on your laptop last month to sign in to, you can log back in from this browser to generate a new code for your new device. This can be a device (such as a computer, laptop, or mobile device) that you previously used to log in to your Ring account. This is an added security measure to help keep your Ring account secure. When you attempt to sign in to a Ring account from a device or browser you’ve never used before, you need to generate a verification code from a previously signed-in device.